If you still need help (seeing as how your post is about 2 and a half months old), you can go over to the "Solve It" section of this website. There are two links there that may help. Here's a link - http://www.rubiks.com/solving-center/solve_rubiks_puzzles.php#. When someone I know let me play with her Rubik's 360, I swung it around and used centrifugal force to try to get a ball into the first hole. That worked, some of the time. Hope this helps!