I recently bought a Rubik's Slide last Friday from a local retailer and I have just opened it a few minutes ago.
The Rubik's Slide was new and in the original packaging.
However, when I got it out, it doesn't recognize the command when I slide it up. It does recognize Left, Right, Down, Clockwise, and Counterclockwise but for some reason not the Up command.
Because the Up command is crucial to changing difficulties on the puzzle, I can only play in Easy mode. Also, the lack of the Up command also hinders my playing.
I have tried to use Up and it doesn't work. Afterwards, I resetted it to factory conditions and it still doesn't work.
What should I do?