Great Customer Service

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Great Customer Service

Postby jubber » Fri Mar 25, 2011 3:20 pm

I emailed Rubik's about my sticker kit plus cube lube. The lube had leaked out into the bag and left very little to actually apply. I asked if there was a way to get more at the online shop and never heard back... or at least until a new package showed up in the mailbox. Very nice touch. Thanks Rubik's! :)
-J
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Re: Great Customer Service

Postby borginator2 » Fri Mar 25, 2011 4:31 pm

I've heard that too - that the communication can be a little patchy, but the service was very good.

Glad you got sorted. :D
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Re: Great Customer Service

Postby Rubiks Admin mt » Tue Mar 29, 2011 10:35 am

Glad it got sorted out for you, and thanks for taking the trouble to let us know, we will pass it on to the folks who send it out.

Hope the lube improves your times!!
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Re: Great Customer Service

Postby jubber » Wed Mar 30, 2011 6:04 pm

I'm actually not very fast... just steady. ;)

Lube works great.

The cubes are good therapy for me. Something about them helps me shut out the garbage and get lost in the solution.

My mirror cube is on it's way now. More therapy! :D

Cheers!

Jubber
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Re: Great Customer Service

Postby borginator2 » Wed Mar 30, 2011 8:30 pm

I like mirror blocks. I also like modding them (as you can tell by my avatar).
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Re: Great Customer Service

Postby jubber » Wed Mar 30, 2011 8:50 pm

Yeah.. I have the color stickers coming to make it look like a standard rubik's 3 x 3. I'm stoked to make the mod.

That is a mirror cube you moded in your pic? Do you have a close up one somewhere?

It's nice to know I'm not the only one that's totally into these things. I'm not sure why. It's taken me 30 years to finally focus and solve these things. :oops:
Now I'm just collecting them like crazy. Void cubes... v cubes... rubik's cubes... :geek: Obsessed.

Jub
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Re: Great Customer Service

Postby borginator2 » Wed Mar 30, 2011 9:33 pm

Hows this one?

Image
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Re: Great Customer Service

Postby jubber » Wed Mar 30, 2011 9:39 pm

That's good stuff borginator! Way cool!

It's all packaged up like you're going to ship it out?

Thanks for posting!

Jub
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Re: Great Customer Service

Postby borginator2 » Wed Mar 30, 2011 10:26 pm

Thats how I sold it. :D
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